Readers to this blog will know how much I value and seek good service in our ever-expanding hospitality industry, but it seems to be getting harder and harder to find…then just when you think you have found it, just when you think this is great service, he’s done everything right, I have the correct (and hot) meal in front of me, he’s ensured my drink is topped up and then….just when I’m about to plan how to report such exemplary service and even name the establishment in this Blog, the waiter decides that his level of service has not gone far enough and as he’s about to turn and leave, he looks straight at me, bids me Bon Apetite and then slaps me on the back!!! Yes, you read correctly, this was not a tap, a touch, or a brush, this was a thumping great slap as if to beat me into assuring him that I would indeed enjoy my meal!

Now, I value the personal attentiveness of good staff, but is this taking service a little too far? I am sure that back slapping is acceptable as a goodwill gesture in certain cultures…Not mine though!

I’m very conscious of my personal space and who gets into it, so the next time you are about to thump your customers into having a good meal, maybe think twice!!! You lost an honorary mention for good service in this blog because of your over-zealousness!ADD YOUR COMMENT

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