The owner of a Tampa Bay bar that posted this sign says it was not intended to keep black people out — but rather stop the emblems or “colors” that rival biker gangs used. What do you think? Could it have been worded more appropriately?

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Alcohol has been blamed for some pretty outrageous things over the years, but this is the first time I’ve heard anyone blame it for copyright infringement.

It’s a bizarre argument to make, but its likely one a UK bar owner will be considering after being handed down an £8,000 fine, which works out to about $13,000 USD after a customer downloaded copyrighted material over the open wi-fi hotspot in the bar.

According to Internet law professor Lillian Edwards of the Sheffield Law School, open Wi-Fi operators “should not be responsible in theory” for the actions of their users. What’s next?

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I went out on Saturday night for a few beers (Strongbow Cider and Schneider Weiss, if you must know…) and watching the bartender reminded me why there is no place for Ego in business. Certainly not if you’re a bartender.

Before you construe this as an attack on the noble profession, nothing could be further from the truth. Having spent many years behind the bar, I consider no profession more respectable and I believe that a great bartender can make your bar.

On the other hand, a bad bartender can break your bar. A stuck up blond bartender with an ego and an attitude can be devastating. That is what I had the “pleasure” of experiencing on Friday.

When a guy who is clearly out for a good night out with his friends approaches the bar and politely asks the bartender for four shots of whatever she recommends, this is an opportunity for the bartender to make some money for the bar and herself, and if she’s clever, will extract a lot more revenue during the night than that one round.

On the other hand, looking down your nose and shrugging your shoulders saying that “I don’t know what you like…” before turning on her heels is the very antithesis of what bartending is about.

Was it because the customer and his friends were dressed more like Napolean Dynamite than Zac Effron? Should it matter?

I wasn’t the only disgusted customer. Many more shook their heads in disbelief and the customer retreated in defeat to find another bartender.

To the bar owner, get rid of her. Get rid of any poison that infects your business. If you feel that you need that kind of service to make your bar work, then maybe you need to lose the ego yourself.

The cast of Mean Girls called. They’re missing a bi**ch….You should let them have her back. As a customer, I don’t want her serving me and as a bar owner you can’t afford to keep her around for long.

Whether you choose to listen and engage or not, your customers are talking about you. And others are listening. What are they saying and where are they saying it?

We’ve put together a video to show you how to track the comments today!