Barry Chandler – The Bar Blogger

In Ireland, when customers don’t finish their main course, the server takes away their plates and automatically brings a dessert menu. Rarely is the customer asked if everything was ok. Obviously this is not the type of service you as a bar owner wants. If the customer hasn’t finished their meal, then you want to know why. Remedying the situation there and then is certainly the preferred route.

Then look at how a similar situation is dealt with in the United States. A customer doesn’t finish their meal and a polystyrene box is offered to take the remains of the meal home. A dessert menu is not offered as standard.

Which is the better option? Well in my opinion, they both have their faults and here’s why. [...]